Spectrum
About Spectrum Recovery Solutions
Spectrum Recovery Solutions is a company specializing in the retrieval of funds from fraudulent brokers. It stands out as a pioneer in this sector with its headquarters based in the UK and an additional office located in Tallinn, Estonia. Detailed addresses of all offices are conveniently listed on the official website under the “Contacts” section. Established in 2013, the company has been effectively rendering its services in the CIS countries and Europe, holding a valid license. The team at Spectrum comprises eight professionals encompassing lawyers, financial experts, insurance specialists, and international ombudsmen.
Company Overview
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With a successful operational history spanning 7 years,
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Over 8,000 clients have entrusted Spectrum with fund recovery,
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The total sum retrieved from brokers surpasses one million euros,
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Boasting an impressive success rate of 87% in chargeback cases.
Process at Spectrum Recovery Solutions
To seek assistance, clients are required to submit a callback request on the company’s official website. This can be done by completing the form available on the homepage, furnishing essential details such as name, email address, and contact number. Consultations with managers are provided free of charge. Alternatively, clients can reach out to consultants through the contact numbers specified in the “Contacts” section or via email.
Fund Retrieval Procedure
The company’s experts facilitate fund retrieval through a meticulously structured chargeback process which includes the following steps:
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Preparation of a transaction dispute application, dispatched to the client’s bank in both Russian and English,
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Similar applications forwarded to the broker, bank, and financial regulatory bodies if the broker holds a license,
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Submission of documents to the international payment system,
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In cases where the broker acknowledges the client’s claims, prompt refund processing is ensured,
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In disputed scenarios, resolution is sought through an arbitration court.
Clients are advised to provide transaction evidence and preferably screenshots of communications with the broker. An online calculator for estimating refund probability is conveniently available on the website.
Instances Requiring Spectrum’s Intervention
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Inability to withdraw funds from a broker,
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Payment made for a service that was either partially rendered or not provided,
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Payment for an undelivered product,
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Issues with ATMs, including deductions without actual cash withdrawal,
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Instances of double debiting from an account,
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Unauthorized card charges and similar scenarios.
Service Charges
Payment for services is executed subsequent to the successful completion of the chargeback process. No upfront payment is mandated, as explicitly mentioned on the website. The compensation amount remains undisclosed. Although no specific timeframe is provided for the chargeback process, expeditious initiation is emphasized to enhance refund prospects.
Final Note
Opting to engage with Spectrum Recovery Solutions necessitates a thoughtful approach. Prior to making a decision, it is advisable to peruse online reviews and seek professional evaluations regarding the company’s reliability.
This review has been prepared by the specialists at ExpertsReview.