About Us
We are a reputable chargeback company with deep roots in the United States, operating as a proud member of the esteemed American organization Cactil. Our esteemed company MyChargeBack specializes in facilitating fund reimbursements from broker sites, binary options, cryptocurrency platforms, and ICOs both domestically and internationally.
Our Origins
Established in 2016 by the visionary Mark Timmons, MyChargeBack was born out of a personal encounter with broker scammers that fueled the inception of our organization. Headquartered in New York and registered in Delaware, we have expanded our reach to serve clients in the USA, UK, Israel, Norway, and Russia, with a dedicated office situated in Moscow at Presnenskaya Embankment, building 12, 28th floor, office #16.
Range of Services and Pricing
At MyChargeBack, we offer comprehensive consulting services and manage fund retrievals for our valued clientele. To initiate the refund procedure, prospective clients are required to submit a consultation request, furnishing details such as the broker’s name, their contact information, and the sum lost. Alternatively, clients can directly reach out to us through the provided phone number on our official website. The pricing structure is tailored to suit the unique needs of each individual client.
The Refund Procedure
- Initiating a transaction dispute with the issuing bank.
- Thorough investigation by the issuing bank (within a timeframe of up to 45 days).
- Assessment by the acquiring bank (within a timeframe of up to 45 days).
- Official notification of the claim to the broker.
- Negotiation or fulfillment of the broker’s requirements.
- Issuance of refunds to the client.
Strengths and Weaknesses
With an extensive track record spanning nearly five years and a multitude of positive reviews across our Russian and English platforms, we take pride in our accomplishments. Areas for improvement include the need for enhanced transparency regarding the cost of our services.
Client Testimonials
Our website features a diverse array of testimonials, encompassing both commendations and constructive criticism. We highly value client feedback and remain committed to assisting individuals in resolving their financial concerns.
This review has been prepared by the specialists at ExpertsReview.