Egida

Overview of the “Aegis” Society

LLC “Aegis” – chargeback starting from 5,000 rubles

With numerous companies in the market offering to assist victims of broker fraud in recovering lost funds, LLC “Aegis” stands out as one of these entities. This review aims to explore the effectiveness and reliability of the organization.

Insights into LLC “Aegis”

“Aegis” specializes in providing legal support for the retrieval of investments that have been unlawfully misappropriated by brokers through the chargeback process. Established in 2018, the company is based in Sochi at 26 Gorkogo Street, office No. 14.

While the website does not disclose the identity of the organization’s leader, users can virtually meet the chief legal consultant, Olga Nedyak, who is portrayed as an experienced specialist in chargeback procedures. Additionally, Nikita Alekseevich Erzyaykin is highlighted as a customer service expert responsible for liaising with victims of illicit trading. Notably, former bank professionals are part of the team, although specifics about their numbers and experience remain undisclosed.

Pricing Structure of LLC “Aegis”

The company offers three service packages with corresponding price points:

  • “Full” – for damages up to 500,000 rubles, starting at 11,900 rubles

  • “All inclusive” – for damages up to 1,500,000 rubles, starting at 24,900 rubles

  • “Individual” – for damages exceeding 1,500,000 rubles with expanded services, starting at 50,000 rubles

Given the relatively high costs of legal services, the company provides installment options for clients. An upfront payment is obligatory, although the specific amount is not specified. In cases where the chargeback is unsuccessful, refunds for the advance payment are not offered. Notably, the minimum sum that the company will strive to recover is 5,000 rubles, whereas the minimum service fee stands at 11,900 rubles.

All clients can access the “Instruction” package, valued at 5,000 rubles, providing paid consultation on the chargeback process with step-by-step guidance intended for individuals seeking to manage the procedure autonomously.

Operational Procedures of the Company

Initiating collaboration with the company involves completing a form, with multiple forms available on the site, covering activities such as broker verification, querying a specialist, selecting a package, or requesting a callback. Upon form submission, company personnel evaluate the issue to determine the feasibility of a chargeback, necessitating the provision of all relevant information regarding interactions with the trading firm, including investment documentation and chat transcripts with the broker.

If the data is deemed adequate, the refund process, comprising 6 stages, commences:

  1. The company’s legal team prepares and lodges a transaction dispute application with the buyer’s bank.

  2. The bank reviews the materials and forwards them to the international payment system if deemed appropriate.

  3. If the international payment system validates the victim’s allegations of broker malpractice, the case is referred back to the buyer’s bank.

  4. The bank conducts an inquiry and contacts the broker.

  5. The broker can dispute the trader’s claims and must refund the money if unsuccessful.

  6. The seller’s bank transfers the funds to the buyer’s bank, facilitating the reimbursement to the buyer.

The process may span up to six months, with no guaranteed successful chargeback, necessitating payment for the service regardless of the outcome.

Pros and Cons of the Company

The website furnishes comprehensive details about the refund service and associated benefits of engaging with LLC “Aegis.” Video testimonials are available, predominantly criticizing brokers while commending the company. A hotline is accessible for online queries, albeit offering limited comprehensive responses.

The primary drawback is the elevated service costs, rendering it impractical for individuals seeking to recover relatively modest sums; a significant portion would be allocated to chargeback fees. Notably, the website’s assertiveness in prompting actions, such as broker verification and contacting, is noticeable through various forms. Limited external information about the company online, possibly due to its youth, is noteworthy. While reviews exist, the official website solely showcases positive feedback, raising questions about the trustworthiness of LLC “Aegis.”

This review has been prepared by the specialists at ExpertsReview.