About City Index
City Index is a leading brokerage firm offering a wide range of trading opportunities through Contracts for Difference (CFDs). Traders can access the Forex market, engage in financial betting, and trade various financial instruments, including currency pairs, indices, commodities, and cryptocurrencies. Client funds are securely held in separate accounts.
History and Regulation
Established in 1983, City Index has a long-standing presence in the financial markets. The brand is under the ownership of GAIN Capital UK Limited and operates under the regulation of the Financial Conduct Authority (FCA).
Address and Contacts
The company’s legal address is located at Park House, 16 Finsbury Circus, London, EC2M 7EB, UK. Clients can reach out for support through the live chat feature on the official website or by phone at +44 (0)8453550801. Customer service is available 24/5 to assist with any inquiries.
Platforms and Trading Conditions
City Index provides access to trading through the popular Metatrader4 platform, catering to various trading needs. Upon registration, traders can create a personalized account, with account type selection tailored to individual preferences.
Account Types and Classifications
Clients have the option to choose from a range of account types, including spread betting, Forex, CFDs, or explore the features of a demo account. Additionally, there are three distinct types of accounts available, along with three trader classifications offering enhanced trading conditions.
Deposits and Withdrawals
Deposits and withdrawals can be facilitated through bank transfers, credit/debit cards, or PayPal. The recommended minimum deposit stands at 100 British pounds, with a minimum withdrawal amount of 50 British pounds.
Reviews
While trading carries inherent risks, seeking advice from financial experts is crucial. Customer reviews serve as valuable insights when selecting a broker, so feel free to share your experiences and assess the performance of City Index.
This review has been prepared by the specialists at ExpertsReview.
City Index offers a wide range of financial instruments but could improve its customer service response time.
I am extremely disappointed with my experience at City Index. From the start, their customer service was abysmal; unresponsive, unhelpful, and outright rude at times. As for their trading platform, it is seriously lacking, glacially slow, and often down during critical trading times. For a broker that claims to provide a smooth and seamless experience, they certainly fall short. City Index also fails to provide a comprehensive and detailed educational sector for beginners, which definitely gives them a huge disadvantage in this competitive market. Overall, it has been a frustrating experience, and I would not recommend City Index to anyone looking for a reliable and user-friendly trading platform.